# What is Poco?

> A source-backed city assistant for UAE logistics — not a chat toy that invents answers.

### In one sentence

Poco is Expat Pocket’s city assistant: it helps with everyday UAE logistics (visa steps, housing concepts, daily systems) by structuring answers and showing sources when it has them.

### What it is not

Poco is not a general chatbot, not legal advice, and not a place for confident guesses. If evidence is thin, it prefers silence, a structured “unknown”, or a calm handoff — not a polished invention.

### How answers show up

- Text — short, plain language when a simple explanation is enough
- Steps — numbered order for multi-step processes
- Turnaround / cost blocks — ranges when the product has them, never fake precision
- Source chips — official vs community vs estimate, so you can judge weight

### When to open Poco

Use it when you need orientation: what usually comes first, what a term means, where to look next. Use official portals for filing, payment, and final decisions.

### Where to try it

Poco lives in the mobile app. The marketing page explains the product philosophy; the help centre explains trust and limits.

> Read the product story on Meet Poco. In the app, ask a logistics question you already know the shape of — then compare with the official source.