How much should I trust Poco?
How to read source labels and when to verify outside the app.
Trust is labelled, not assumed
Poco’s job is to make certainty visible. Treat every answer as “as strong as its label”, not as a court ruling.
Labels you may see
- Official — points at primary public rules or portals; still re-check before you act
- Community — lived experience; useful, not authoritative
- Estimate — ranges and typical patterns; not a quote
- Handoff — stop guessing; ask a person, a room, or a professional
What you should always verify yourself
Visa status, payments, school enrolment, contracts, and medical decisions need the primary institution or a qualified professional. Poco can orient you; it cannot replace the filing desk.
Didn't help?
Write the support team. We usually reply within a few business days. For urgent safety, contact local authorities too.