What is Poco?
A source-backed city assistant for UAE logistics — not a chat toy that invents answers.
In one sentence
Poco is Expat Pocket’s city assistant: it helps with everyday UAE logistics (visa steps, housing concepts, daily systems) by structuring answers and showing sources when it has them.
What it is not
Poco is not a general chatbot, not legal advice, and not a place for confident guesses. If evidence is thin, it prefers silence, a structured “unknown”, or a calm handoff — not a polished invention.
How answers show up
- Text — short, plain language when a simple explanation is enough
- Steps — numbered order for multi-step processes
- Turnaround / cost blocks — ranges when the product has them, never fake precision
- Source chips — official vs community vs estimate, so you can judge weight
When to open Poco
Use it when you need orientation: what usually comes first, what a term means, where to look next. Use official portals for filing, payment, and final decisions.
Where to try it
Poco lives in the mobile app. The marketing page explains the product philosophy; the help centre explains trust and limits.
Didn't help?
Write the support team. We usually reply within a few business days. For urgent safety, contact local authorities too.